FedEx Rocks?

Our first batch of tee shirts have arrived for Poison Scooter and I'm ready to start getting the word out there. Getting them was a slight ordeal, but I'm shocked to say that I was overwhelmed by the customer service of FedEx. First of all, the company that made our shirts left a vital digit off my mailing address, so the driver who orignally had the package called me on his cell phone and gave me a head's up that he couldn't figure out my address. Furthermore, he provided me with his cell phone number to call him back when I got the message. Rather than disturb this guy, I called FedEx customer service without a tracking number and they were able to locate the package in question based on me answering a couple of easy questions. They then told me that would re-route the package to the correct address. Easy enough. Well, the new delivery date conflicted with work, so the new driver again called me and provided his cell phone number for me to call him back when I got the message. Again, rather than bother the driver I called customer service and again they located my package with no tracking number as easy as pie. I asked to pick up the box today at the terminal rather than wait around for a driver and they said that was fine and provided me the location of the facility holding my package. This morning the terminal holding the package called me to confirm that I was coming by to grab the box and I indicated I was planning on it. I was completely shocked that I was at a shipping and recieving facility not a pick up location for customers and the people there helped me locate my package which was neatly tucked off to the side for me to come get it. At this point I'm thinking, man FedEx is going out of it's way to help me....that's cool as hell. Then I get home and check my voicemail and it's a guy apologizing for "FedEx's mistake" in not being able to deliver the package, a courtesy call to make sure I got the package at the facility. Huh? What company does this? Proactively calling customers and taking responsibility for mistakes that they didn't even make. Unheard of. The bottom line is that FedEx totally rocks.